Welcome to Taj Wonder Tour. These Terms and Conditions govern your access to and use of our website and services. By using our website and booking tours with us, you agree to comply with these Terms and Conditions. Please read them carefully before making any bookings or engaging with our services.
1. Acceptance of Terms
By accessing or using our website and services, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our website or services.
2. Bookings and Payments
- Tour Bookings: All bookings made through our website are subject to availability. Once you submit a booking request, we will confirm availability and provide you with the necessary details.
- Prices: All prices listed on the website are in [currency] and may be subject to change without notice. Any price changes will not affect confirmed bookings unless agreed upon by both parties.
- Payment Terms: A full or partial payment (as specified at the time of booking) is required to confirm your reservation. Payment can be made via credit card, debit card, or other approved methods listed on the website.
- Cancellation Policy: If you need to cancel your booking, please refer to our Cancellation and Refund Policy (Section 5) for details on refunds and applicable charges.
3. User Obligations
When using our website, you agree to:
- Provide accurate, up-to-date, and complete information during the booking process.
- Be responsible for maintaining the confidentiality of your account and password, and for all activities under your account.
- Use our website only for lawful purposes, and not engage in any activity that could harm our systems, users, or services.
- Ensure that all members of your booking party comply with the laws and regulations of the countries you are visiting during the tour.
4. Tour Itineraries and Changes
- Tour Details: The itineraries provided on our website are general outlines and are subject to change due to weather, local conditions, or other unforeseen circumstances. We strive to provide an accurate and enjoyable experience but reserve the right to modify itineraries without prior notice.
- Changes by Taj Wonder Tour: We reserve the right to make changes to your tour, including changes in dates, accommodations, or transport, to improve the overall experience or due to operational reasons. We will notify you of any significant changes in advance.
- Traveler Responsibility: It is your responsibility to have a valid passport, visa, and other necessary travel documents. Taj Wonder Tour will not be liable for any cancellations or disruptions due to lack of proper documentation.
5. Cancellation and Refund Policy
- Cancellation by Customer:
- If you cancel more than 30 days before the tour date, a full refund will be provided, minus a small processing fee.
- Cancellations made between 15-30 days before the tour date will receive a 50% refund.
- Cancellations made less than 15 days before the tour will not be eligible for a refund.
- Cancellation by Taj Wonder Tour:
- If we cancel a tour due to unforeseen circumstances, such as natural disasters, political unrest, or other emergencies, you will receive a full refund or the option to reschedule.
6. Liability and Limitations
- General Liability: Taj Wonder Tour will take reasonable care in arranging your travel experiences, but we will not be liable for any unforeseen events or accidents that may occur during your tour. This includes, but is not limited to, loss of personal belongings, injuries, illnesses, or delays caused by third-party services.
- Third-Party Services: Our tours may involve services provided by third parties (e.g., hotels, transportation providers). While we carefully select these partners, we are not responsible for their actions, omissions, or policies.
- Force Majeure: We are not liable for any failure to perform our obligations due to events beyond our control, including but not limited to natural disasters, strikes, civil disturbances, government actions, or other emergencies.
7. Travel Insurance
We strongly recommend that you obtain comprehensive travel insurance covering medical expenses, trip cancellation, lost luggage, and personal liability before your tour. Taj Wonder Tour is not responsible for any costs incurred due to lack of insurance.
8. Intellectual Property
- All content on the Taj Wonder Tour website, including text, images, logos, and design elements, is the property of Taj Wonder Tour or licensed by third parties. You are prohibited from copying, reproducing, distributing, or using any content without our written consent.
- Any unauthorized use of the website’s content may violate copyright, trademark, and other applicable laws.
9. User Conduct
When using our website and services, you agree not to:
- Post, transmit, or distribute any unlawful, defamatory, or harmful material.
- Interfere with or disrupt the functionality of the website.
- Use our website for fraudulent purposes or solicit unlawful activities.
10. Links to Third-Party Websites
Our website may contain links to third-party websites. These links are provided for your convenience only, and Taj Wonder Tour does not endorse or take responsibility for the content, privacy practices, or policies of third-party websites.
11. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
12. Dispute Resolution
In the event of any dispute, claim, or disagreement arising from or relating to these Terms and Conditions or your use of our services, the parties will first attempt to resolve the matter amicably through direct communication. If a resolution cannot be reached, the dispute will be governed by and interpreted under the laws of [Country/State] and shall be subject to the exclusive jurisdiction of the courts of [Location].
13. Modification of Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. Continued use of our website and services after such changes indicates your acceptance of the updated Terms and Conditions.
14. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Taj Wonder Tour
Email: [tajwondertour@gmail.com]
Phone: [+91 78950 90533]
Address: [DHANDHUPURA TAJGANJ
AGRA 282006]